{"id":1550,"date":"2026-09-23T05:11:15","date_gmt":"2026-09-23T05:11:15","guid":{"rendered":"https:\/\/goldmanandco.co.uk\/?page_id=1550"},"modified":"2026-10-12T06:40:00","modified_gmt":"2026-10-12T06:40:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/goldmanandco.co.uk\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row el_class=&#8221;gcs-shell gc-faq-intro&#8221;][vc_column][vc_column_text]<\/p>\n<p class=\"gch-eyebrow\">FAQs<\/p>\n<h1>Questions, answered.<\/h1>\n<p>Explore our frequently asked questions by service.<\/p>\n<p><label for=\"gc-faq-select\">Choose a service<\/label><select id=\"gc-faq-select\"><option value=\"faq-buying-acquisition\">Buying &amp; Acquisition<\/option><option value=\"faq-sales-lettings\">Sales &amp; Lettings<\/option><option value=\"faq-renting-relocation\">Renting &amp; Relocation<\/option><option value=\"faq-international-students\">International Student Services<\/option><option value=\"faq-short-lets\">Short Lets &amp; Serviced Accommodation<\/option><option value=\"faq-negotiation-purchase-oversight\">Negotiation &amp; Purchase Oversight<\/option><option value=\"faq-design-development\">Property Development &amp; Design<\/option><option value=\"faq-property-management\">Lettings &amp; Management<\/option><option value=\"faq-commercial-property\">Commercial Property<\/option><option value=\"faq-international-property\">International Property<\/option><option value=\"faq-property-consultation\">Property Consultation<\/option><option value=\"faq-private-client-concierge\">Private Client Concierge<\/option><option value=\"faq-corporate-solutions\">Corporate Solutions<\/option><option value=\"faq-complete-service\">Complete Service<\/option><option value=\"faq-auctions\">Auctions<\/option><option value=\"faq-general\">General questions<\/option><\/select>[\/vc_column_text][\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-buying-acquisition&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Buying &amp; Acquisition<\/h2><details><summary>Can you help with both a home and an investment purchase?<\/summary><div><p>Yes. We search for homes and investment properties, guided by your requirements and the opportunities available.<\/p>\n<\/div><\/details><details><summary>What does your buying service include?<\/summary><div><p>Depending on the agreed instruction, our work includes arranging suitable viewings, negotiating with sellers or their agents, liaising with your solicitor, and coordinating with other property professionals involved in the acquisition.<\/p>\n<\/div><\/details><details><summary>Will you work with my solicitor?<\/summary><div><p>Yes. We liaise with your appointed solicitor throughout the purchase. Your solicitor remains responsible for the legal work and advice relating to the transaction.<\/p>\n<\/div><\/details><details><summary>Can you introduce specialist advisers?<\/summary><div><p>Where needed, we can recommend and liaise with independent tax advisers and other property professionals. Their specialist advice and services are provided separately by those advisers.<\/p>\n<\/div><\/details><details><summary>Can you help if I have already found a property?<\/summary><div><p>Yes. Our Negotiation &amp; Purchase Oversight service can assist with an identified property. We agree the scope of our appointment with you before proceeding.<\/p>\n<\/div><\/details><details><summary>What happens before the search begins?<\/summary><div><p>We discuss your requirements, agree our appointment in writing and complete our client onboarding checks. This includes verifying your identity and address; we will explain which documents are needed privately.<\/p>\n<\/div><\/details><details><summary>Can your buying advice be used as a valuation for lending or insurance?<\/summary><div><p>Our acquisition advice does not constitute a valuation for lending or insurance purposes. If you need a formal valuation, this should be arranged separately with an appropriate professional.<\/p>\n<\/div><\/details><details><summary>Can you help after the purchase?<\/summary><div><p>Where further property support is required, we can recommend and liaise with relevant professionals after acquisition. Any additional service is discussed and agreed with you separately.<\/p>\n<\/div><\/details><details><summary>Can you find properties that are not advertised online?<\/summary><div><p>Yes, where opportunities are available.<\/p>\n<p>Our search is not limited to property portals. We maintain relationships across the property market and can approach agents, developers, owners and other contacts where appropriate.<\/p>\n<p>Off-market availability can never be guaranteed, but it forms an important part of a comprehensive search.<\/p>\n<\/div><\/details><details><summary>Can you act for me if I live overseas?<\/summary><div><p>Yes. We can provide a local point of contact to preview properties, attend appointments, negotiate and coordinate the people involved in your purchase.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-sales-lettings&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Sales &amp; Lettings<\/h2><details><summary>Which instructions can you help with?<\/summary><div><p>Whether you are selling an individual residence, letting an investment or reviewing a wider portfolio, we guide enquiries and negotiations with clear communication throughout.<\/p>\n<\/div><\/details><details><summary>How will you present my property?<\/summary><div><p>We advise on presentation and positioning, then shape a marketing approach suited to the home and the audience it should reach.<\/p>\n<\/div><\/details><details><summary>Can you also help manage a property?<\/summary><div><p>Yes. Our Lettings &amp; Management service helps oversee day-to-day property matters, tenant communication, maintenance and contractor coordination.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-renting-relocation&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Renting &amp; Relocation<\/h2><details><summary>Who is the service for?<\/summary><div><p>We help individuals, families and businesses find a London base, balancing neighbourhood character, daily routines, commuting and budget.<\/p>\n<\/div><\/details><details><summary>What support is available during a move?<\/summary><div><p>From a carefully organised rental search to tenancy coordination and the practicalities of arrival, we bring a consistent point of contact to your move.<\/p>\n<\/div><\/details><details><summary>Do you work with employers and relocation teams?<\/summary><div><p>Yes. We work with HR and relocation teams, and directly with employees, to arrange rental searches and home acquisitions in London.<\/p>\n<\/div><\/details><details><summary>Do you arrange short lets in London?<\/summary><div><p>Yes. We source furnished short lets and serviced accommodation for relocation, corporate stays and extended visits, including a temporary home while you buy or renovate.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-international-students&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>International Student Services<\/h2><details><summary>What support do you offer international students?<\/summary><div><p>We help students and families plan a London home search, coordinate viewings and application documents, and arrange arrival and key handover. We can also discuss optional furniture, home setup and transport. Explore our <a href=\"\/?page_id=2236\">International Student Services<\/a> for the full service and budget calculators.<\/p>\n<\/div><\/details><details><summary>Can you help while I am still overseas?<\/summary><div><p>Yes. We can discuss live video viewings around your time zone, help you prepare application documents and coordinate the agreed arrival arrangements. The search is shaped around your university, course dates, budget and circumstances.<\/p>\n<\/div><\/details><details><summary>Are airport collection and other extras included?<\/summary><div><p>Airport pick-up and transport are charged separately, with fees calculated for each journey and confirmed before booking. Furniture, transport and other extras are optional and separate from the tenancy. We set out the agreed services, optional relocation fees, supplier charges and applicable taxes in writing before you book.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-short-lets&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Short Lets &amp; Serviced Accommodation<\/h2><details><summary>Do you arrange short lets in London?<\/summary><div><p>Yes. We source furnished short lets and serviced accommodation for relocation, corporate stays and extended visits, including a temporary home while you buy or renovate.<\/p>\n<\/div><\/details><details><summary>How long can I rent a short-let property for?<\/summary><div><p>Minimum stays and availability vary by property. We search around your dates and explain the terms of each suitable option.<\/p>\n<\/div><\/details><details><summary>Can bills be included in a short let?<\/summary><div><p>Many serviced and short-let properties are available with utilities and other services included, although the exact arrangement varies by property.<\/p>\n<p>We will make the terms clear before you commit.<\/p>\n<\/div><\/details><details><summary>Can you arrange short lets for companies?<\/summary><div><p>Yes.<\/p>\n<p>We can assist companies requiring furnished temporary accommodation for executives, employees, international transfers and visiting teams.<\/p>\n<\/div><\/details><details><summary>How do I begin my search?<\/summary><div><p>Tell us your preferred location, dates and accommodation requirements through our <a href=\"\/?page_id=250\">Contact page<\/a>.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-negotiation-purchase-oversight&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Negotiation &amp; Purchase Oversight<\/h2><details><summary>Can I appoint you after finding a property myself?<\/summary><div><p>Yes. This service is designed to assist when you have identified a property and would like representation in the negotiations and purchase process. We first discuss the property, your objectives and the support you require.<\/p>\n<\/div><\/details><details><summary>Who will you negotiate with?<\/summary><div><p>We negotiate with the seller and\/or their agent on your behalf, within the scope of the appointment agreed with you.<\/p>\n<\/div><\/details><details><summary>How do you support the purchase process?<\/summary><div><p>We liaise with your solicitor and, where needed, other professionals involved in the acquisition. Each specialist remains responsible for their own professional advice and services.<\/p>\n<\/div><\/details><details><summary>Can you help coordinate tax or other specialist advice?<\/summary><div><p>Where it is relevant to your instruction, we can recommend and liaise with independent tax advisers and other property professionals. Specialist advice is provided by the relevant adviser.<\/p>\n<\/div><\/details><details><summary>How do we begin?<\/summary><div><p>Tell us about the property and the stage you have reached. We will discuss the support required, agree our appointment in writing and explain the identity and address checks needed before we act.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-design-development&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Property Development &amp; Design<\/h2><details><summary>What types of project do you help with?<\/summary><div><p>We bring property and design expertise together, helping you consider the potential of a home, commercial space or development opportunity.<\/p>\n<\/div><\/details><details><summary>How do you coordinate a project?<\/summary><div><p>Working with architects, designers and contractors, we coordinate the brief, scope, budget and programme, with attention to the details that shape the finished space.<\/p>\n<\/div><\/details><details><summary>Where can I see examples of your work?<\/summary><div><p>Explore <a href=\"\/?page_id=963&amp;collection=work\">Our work<\/a> for our residential acquisitions, commercial projects and development work, including the transformation of Kouzu in Victoria.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-property-management&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Lettings &amp; Management<\/h2><details><summary>What can you help oversee?<\/summary><div><p>We help oversee day-to-day property matters, tenant communication, maintenance and contractor coordination, while keeping sight of your longer-term plans.<\/p>\n<\/div><\/details><details><summary>Can you help owners based overseas?<\/summary><div><p>Yes. For clients based overseas, we provide a local point of contact and clear updates on their property.<\/p>\n<\/div><\/details><details><summary>Can management be part of a wider instruction?<\/summary><div><p>Yes. One relationship connects the search, the transaction and the care a property needs over time.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-commercial-property&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Commercial Property<\/h2><details><summary>Do you advise on commercial opportunities?<\/summary><div><p>Yes. We advise on residential and commercial opportunities, including auction sales and acquisitions.<\/p>\n<\/div><\/details><details><summary>Can you help with a commercial development project?<\/summary><div><p>Our Property Development &amp; Design service helps you consider the potential of a home, commercial space or development opportunity.<\/p>\n<\/div><\/details><details><summary>Where can I find auction information and listings?<\/summary><div><p>Visit our <a href=\"\/?page_id=1260\">Auctions page<\/a> for the auction service and current online auction listings.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-international-property&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>International Property<\/h2><details><summary>Which international markets do you cover?<\/summary><div><p>We support selected property sales and acquisitions in Turkey and selected residential sales in Dubai, alongside our work in London and the Home Counties.<\/p>\n<\/div><\/details><details><summary>How is an international instruction coordinated?<\/summary><div><p>We represent clients in sales and acquisitions and coordinate the relevant local specialists as each instruction requires.<\/p>\n<\/div><\/details><details><summary>Where can I explore the Dubai projects?<\/summary><div><p>Explore our <a href=\"\/?page_id=963&amp;collection=dubai#gc-collection\">Dubai developments<\/a> for individual project pages, images and property information.<\/p>\n<\/div><\/details><details><summary>Can you act for me if I live overseas?<\/summary><div><p>Yes. We can provide a local point of contact to preview properties, attend appointments, negotiate and coordinate the people involved in your purchase.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-property-consultation&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Property Consultation<\/h2><details><summary>Can I seek advice on a single property decision?<\/summary><div><p>Yes. We provide focused advice for clients considering a purchase, sale, relocation, development or wider property strategy. A consultation can address a specific decision without a full search instruction.<\/p>\n<\/div><\/details><details><summary>How do I arrange a consultation?<\/summary><div><p>Tell us about the decision you are considering and the support you need through our <a href=\"\/?page_id=250\">Contact page<\/a>.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-private-client-concierge&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Private Client Concierge<\/h2><details><summary>What does the concierge service cover?<\/summary><div><p>We help coordinate the practical details of your property and move, bringing in relevant providers through our professional network where needed.<\/p>\n<\/div><\/details><details><summary>Can you help with settling into a property?<\/summary><div><p>Yes. We can discuss the additional support your move requires and coordinate the relevant services around your property plans.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-corporate-solutions&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Corporate Solutions<\/h2><details><summary>What support do you offer companies?<\/summary><div><p>We help with executive relocation, short-term accommodation and longer-term London property requirements, with one point of contact throughout.<\/p>\n<\/div><\/details><details><summary>Can you support an international transfer?<\/summary><div><p>Yes. Depending on the brief, we can source temporary accommodation, arrange a longer-term rental search or assist with a home acquisition and coordinate the move.<\/p>\n<\/div><\/details><details><summary>Do you work with HR and relocation teams?<\/summary><div><p>Yes. We work with HR and relocation teams, and directly with employees, to arrange rental searches and home acquisitions in London.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-complete-service&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Complete Service<\/h2><details><summary>Can you help at more than one stage of my property plans?<\/summary><div><p>Yes. We can connect temporary accommodation, a property search, purchase, refurbishment, furnishing and ongoing management, according to the support you need.<\/p>\n<\/div><\/details><details><summary>Who coordinates the different stages?<\/summary><div><p>We can remain your central point of contact as your requirements develop, coordinating the relevant parties around your brief.<\/p>\n<\/div><\/details><details><summary>Can the service begin with a short let?<\/summary><div><p>Yes. A client may first require a short-let residence, then acquire a permanent home and arrange refurbishment or property management.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-auctions&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>Auctions<\/h2><details><summary>Do you provide auction services?<\/summary><div><p>Yes.<\/p>\n<p>We work with residential and commercial auction opportunities and can assist clients before and during the acquisition process.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-group&#8221; el_id=&#8221;faq-general&#8221;][vc_column]<section class=\"brxy-project-detail gc-review-faq\"><div class=\"container\"><h2>General questions<\/h2><details><summary>Who do you work with?<\/summary><div><p>We advise buyers, sellers, landlords, tenants, investors and corporate clients, depending on the instruction.<\/p>\n<\/div><\/details><details><summary>Which areas do you cover?<\/summary><div><p>Our principal market is London and the Home Counties. We also advise clients whose property requirements connect London with Turkey and Dubai.<\/p>\n<\/div><\/details><details><summary>Do you only work with residential property?<\/summary><div><p>No. Our work also includes selected commercial, hospitality, development and auction opportunities.<\/p>\n<\/div><\/details><details><summary>How do I get in touch?<\/summary><div><p>Use our <a href=\"\/?page_id=250\">Contact page<\/a> to tell us what you would like to achieve, or email <a href=\"mailto:info@goldmanandco.co.uk\">info@goldmanandco.co.uk<\/a>.<\/p>\n<\/div><\/details><\/div><\/section>[\/vc_column][\/vc_row]<br \/>\n[vc_row el_class=&#8221;gcs-shell gc-faq-contact&#8221;][vc_column][vc_column_text]<\/p>\n<p><a class=\"gch-text-link\" href=\"\/?page_id=250\">Arrange a consultation <span aria-hidden=\"true\">&#x2197;<\/span><\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_row el_class=&#8221;gcs-shell gc-faq-intro&#8221;][vc_column][vc_column_text] FAQs Questions, answered. Explore our frequently asked questions by service. 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